（2）可见性和员工管理：具有移动跟踪功能的FSM解决方案可以使车队经理和客户服务代表及时了解车辆位置和工作状态。这样可以更好地进行问责，并帮助团队管理未预料到的延迟或问题。例如，弗吉尼亚州阿灵顿市政府在冬季使用一种名为SnowTrax的FSM工具来跟踪扫雪机的位置。每辆车上的GPS设备都能告诉市政府官员扫雪机的位置...
什么是现场服务管理 (Field service software)?在一般意义上,FSM是一种通过移动劳动力来协调现场操作的系统。在基本层面上,这需要调度服务订单、调度代理和跟踪车辆位置和作业状态。正确的软件解决方案有助于自动化这些任务,并通过基于云的平台提供移动访问。FSM在许多行业中很普遍,尤其是那些雇佣移动代理或承包商的行业...
Discover Microsoft Dynamics 365 Field Service management software for self-service scheduling, real time data, automated service reminders, app integrations, and more.
Discover Microsoft Dynamics 365 Field Service management software for self-service scheduling, real time data, automated service reminders, app integrations, and more.
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