To make these surveys effective, you should send surveys at appropriate times, ask follow-up questions to know the reasons for the customers' ratings, and take appropriate action on bad feedback to utilize the potential of these surveys completely. Zonka Feedback is a powerful survey tool that...
Discover Alchemer's mobile app survey tools tailored to your needs. Gather insights, enhance engagement, and drive success on the go.
Delivery Evaluator can be set to contact your customers via email, SMS or both. It’s fully up to you what to choose. At the same time, if you use both channels, duplicate answers from the same people are impossible, because right after the customer has answered the survey, the system ...
Qualtrics is one of the most famous experience management companies and has intelligent user feedback tools in its array. It allows you to collect feedback at every meaningful touchpoint and instantly interpret their comments. Using Qualtrics, you can start conversations with customers on any channel...
Discover Alchemer's mobile app survey tools tailored to your needs. Gather insights, enhance engagement, and drive success on the go.
With Bonusly, you can build surveys for team members to deliver actionable, meaningful feedback. The tool comes with survey templates you can utilize, but also allows you to create surveys from scratch. Advantages of Bonusly If you're interested in using Bonusly, here are a few feature...
QuestionPro’s survey software has a free plan with very limited options. Their paid plans start with $99 a month, billed annually. QuestionPro claims to be a more cost-effective alternative to the customer experience tool Qualtrics. Best for Enterprise-level companies looking for scalable survey...
What's more, Survicate records and saves partially completed survey responses. This means even more feedback. Our website surveys are the easiest to create and set live (no coding skills are needed, and you install the software only once). They're even easier to reply to if you're a ...
Within your newsletter, you can choose from a variety of interactive survey options like star ratings, emoji reactions, like buttons, or employee Net Promoter Score (eNPS). Simply pick your favorite survey style from the sidebar and drag it right into your employee feedback email. Creating simil...
2. SurveyMonkey SurveyMonkeyis an online survey and feedback software used by companies to conduct any type of survey—including product feedback, employee feedback, and marketing research. SurveyMonkey features: Create customized customer feedback and customer loyalty surveys, then easily deploy them...