The sender, the recipient or a third party can file the claim. How do I file a claim?Follow the three easy steps listed below to file your claim. Step 1:Choose one of the following options:•C omplete and submit a claim form online at fedex.com/ •C all customer service at •...
If the package is not found, file a claim with FedEx. In order to file a claim, you will need to provide FedEx with proof of purchase and/or shipping information. If the package is deemed to be lost, you may be eligible for reimbursement. ...
When I went to file a claim, FedEx said the claim would be denied because the return company did not declare value. Basically said it's my problem and not FedEx even though they damaged the package and did not follow through on the $200 shipping cost. We are out $500 for the item ...
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YOU HAVE SOLE RESPONSIBILITY FOR ADEQUATE PROTECTION AND BACKUP OF DATA AND/OR EQUIPMENT USED IN CONNECTION WITH THE SERVICE AND WILL NOT MAKE A CLAIM AGAINST THE SERVICE PROVIDER, FEDEX OFFICE, ITS PARENT, OR FEDEX OFFICE’S OR ITS PARENT’S SUBSIDIARIES, NOR ANY OF THE FOREGOING’S ...
And to add insult to injury, the recipient has to contact sender to advise pkg not received, expecting the shipper to reship and then expects the shipper to file a claim w fedex for reimbursement. HA THOSE CLAIMS PROBABLY GO TO THE SAME BLACK HOLE. Quit hiring morons who cannot match ...
I. Shipment-status information is not intended or permitted to be used as the basis to file a claim. J. Only one claim can be filed in connection with a shipment. Acceptance of payment of a claim shall extinguish any right to recover in connection with that shipment. K. When we resolve...
through Saturday delivery. Shipments tendered on Friday with FedEx Priority Overnight® or Thursday with FedEx 2Day® are delivered on Saturday, and an extra charge applies. Shipments tendered on a day other than Thursday or Friday (as stated above) follow normal service commitments.• Not ...
FedEx SmartPost is trash dont use it, fedex lost a package and are sending back to eBay and they are doing nothing about it. - Only the party directly paying the shipping charges to FedEx may file a claim to recover the loss. Please direct any questions you have regarding these guidelines...
If you need to file a claim for the value of a missing parcel at FedEx Mexico, you must contact their customer service to report the missing parcel and obtain a case number. You can do this by calling 01 800 003 3339 (toll-free within Mexico) or +52 55 5228 9904 (from outside Mex...