Claims for nondelivery, misdelivery and FedEx Ground®C.O.D. must be filed within 9 months after the package was tendered to FedEx for shipment. All claims will be resolved based on the merits of the claims investigation.How long will the claim resolution process take?Most cases will ...
Claims For Damage Want to make a claim on a shipment made through FedEx? Clickhereto submit a claim online. You will also need to upload supporting documents for the claim you make. Packaging Services You can have FedEx pack your shipment with fitting boxes and cushioning materials to protect ...
When you open a claim online, expect a confirmation email from FedEx. An example of one is below. Dear FedEx Customer, Thank you for filing your claim online athttps://www.fedex.com/ClaimsOnline.We received your information and will begin our review process once we have your supporting docu...
Submit claims online at fedex.com/us/claimsonline. 2. Send written claims, including the completed claim form and supporting documentation, via the U.S. Postal Service or fax to: FedEx Cargo Claims Department P.O. Box 256 Pittsburgh, PA 15230 Fax: 1.877.229.4766 If you fax your ...
"Claims"), arising out of FedEx's use of the missing information, declarations and/or documents provided by You. FedEx may intervene and assume its defense in any such claims, at its expense and in its sole discretion. You will not settle any action relating to any Claim that involves ...
. Claims regarding all other Services (including Print-related Shipping) should be resolved by contacting FedEx Office. Failure to contact FedEx Office directly will cause a delay in the processing of any claim and will result in a delay in processing Your claim, which could cause You to lose...
This online claim is applicable to FedEx Express®, FedEx Ground®or FedEx Freight®shipments for the US domestic, the US to other countries, and Canada to the US. FedEx should resolve most claims within5 to 7 business daysafter your claim submission. ...
after several days, contact your shipping carrier’s customer service for further assistance. They may offer a claim process if they determine that the package is indeed lost. Be prepared with shipment details, including tracking numbers and proof of value, for any claims you intend to submit. ...
Please note that there are specific time limits for filing claims at FedEx Mexico, so it’s best to file your claim as soon as possible after discovering that your parcel is missing. If you have any questions or need assistance with filing a claim, you can contact FedEx Mexico customer ser...
To start your claim with UPS,click here. If you've already filed a claim and would like to view the claims dashboard,click here. Report a FedEx Missing Package Last but not least—what if you'remissing a package from FedEx? You guessed it: it's time to start the claim process. ...