Results of the research indicate that communication had indirect relationship with consumer perception throughout purchase intention. Significant and positive relationship exists between use experience and purchase intention throughout customer perception. Following, significant, and positive relationship exists ...
perception.The result showed that 4 factors were significantly related with customer'service perception.The order of the influence from serious level to light level was economic,flexibility,fulfillment and privacy.Secondly,through evaluating the service quality of major internet banks in China,it was ...
Purpose – The purpose of this paper is to reveal factors underlying Polish consumers' food choices and particularly their perception of food quality attri... S Renko,I Ozimek,?akowska‐Biemans, Sylwia - 《British Food Journal》 被引量: 49发表: 2011年 Key Factors Affecting Customer Satisfaction...
Customer satisfaction is a very important measure of companies' performance and perceived quality of service. A strong brand enhances positive evaluations by customers, maintains a high level of product awareness, and provides a consistent image or brand personality. As time passes by, these brands ...
This study investigates the perceived factors affecting customer satisfaction to re-purchase intention in e-stores. The satisfaction toward the online stores channel environment depends on the customer's perception and also online consumer experiences (OCEs) of the active online shopping stores. From a...
be anywhere along a spectrum, ranging from very positive to highly negative. There are several factors that can influence brand perception, including consumer experience with a brand, the opinions of other consumers, the type of advertising used to promote the brand, and even shifts in the ...
The psychological factors of motivation, perception, learning, and attitudes and beliefs are powerful determinants of consumer behavior. By understanding these factors and how they interact, you can create more effective customer interaction strategies that reduce customer churn. ...
The marketers lay emphasis on managing the perceptual processes, Viz.Selective Attention, Selective Distortion, and Selective Retention. In selective attention, the marketer tries to gain the attention of the customer towards his offerings. Different people have different perceptions about the same product...
Understanding the self-perceived customer experience and repurchase intention in live streaming shopping: evidence from China Article Open access 02 February 2024 Factors influencing continuance intention to use mobile banking: an extended expectation-confirmation model with moderating role of trust Articl...
Purpose -he purposefhis paper iso describeheesultsftudyo examinehe perceptionfcademictaffnhe qualityfcademic libraryervices. Itlsottemptsossesshe impactf l... Kaur,Kiran - 《Library Review》 被引量: 67发表: 2010年 The effects of customer service management on business performance in Malaysian ba...