For steps on how to apply a wrap-up reason, see Apply a wrap-up reason. Add an agent to a Facebook Messenger conversation You can create a three-way conference chat request between you, the customer and another agent. Before you begin You must have accepted the Facebook Messenger ...
Custom automated messages - You can create your own personalized messages that will be used in different situations, such as when an agent is assigned to the conversation or when the customer is attempting to engage outside of business hours. For more information, see Creating custom automated me...
Reach:Gets your ad in front of as many people as possible Traffic:Aims to drive traffic to a particular link, app, or Messenger conversation Engagement:Reaches a wide audience who’re more likely to click, like, share, or otherwise engage with your ad App installs:Encourages users to downlo...
Add a caption where you see “Say something about this.” Try adding a conversation starter – because as yourFacebook friendsor followers respond, their friends will also become aware of your link post. Use the dropdown at top left to choose where you’d like to post. Your Facebook pers...
That means conversation and engagement should never be put on the back burner. Incorporate a plan to build a community with your audience. Use Facebook to hold industry chats or discussions, whether it’s with subject matter experts or your customers. Engage existing customers with interesting ...
Using the drag-and-drop campaign builder and pre-built templates, you can create a lightbox popup to promote your Facebook page and get more likes. It offers multiple blocks to customize your popup and see a real-time preview of what it will look like. ...
The sender asks to move the conversation to email or text.If you’re asked to move off the Facebook Messenger platform (or to give up your phone number), you’re dealing with fraudsters trying to initiate the next phase of their scheme (or hide the fact that they’re scammers before ...
It will be successfully downloaded, and after that, you should install it by agreeing to the terms and conditions. Once the application has been successfully installed on your Android devices now, you can log into the account and start your conversation with your friends...
Copy Link Last updated: January 30, 2024 One of the easiest ways to connect your friends, family or fans is through an event. And on Facebook, it’s simple to create an event, send invites and keep the conversation going. With all the noise on social, you need to make sure your Fac...
If you’re sending a message to a non-Facebook member, simply type in the person’s full email address. You can add multiple recipients, if you like; just click after you enter each one and then start typing again. (See Sending a Message to More Than One Person for more on sending ...