This article provides information about representative experience in handling conversation requests that come from the Facebook channel in Omnichannel for Customer Service.
Contact Support下方的蓝色Chat with representative按钮（Facebook live chat support是有工作时间的哦，如...
Contact Facebook support live chat For those who are not able to attend calls or don’t want to drop emails but need to get instant solutions related to Facebook, then the live chat option can be convenient. To reach an official Facebook representative through live chat, users need to vis...
Human agent is now renamed as customer service representative (service representative or representative). You might come across references to the old and new terms while we update the product UI, documentation, and training content. Many customers use social messaging channels like Facebook for their...
You can also choose the live chat option from your Facebook for Business account to speak to a rep directly At the bottom, you will see the bubble which allows you to chat with support. Select this option and start chatting. The customer service representative will then lead you in the ri...
Copilot Studio bot is renamed as Copilot agent (agent or AI agent). Human agent is now renamed as customer service representative (service representative or representative). You might come across references to the old and new terms while we update the product UI, documentation, and training con...
You can rely on Facebook’s online help desk, which is the most effective method to reach a customer service representative and interact with other users experiencing a similar issue. However, if you prefer phone communication, consider calling the department to speak with a professional with the...
One might think that all of this crazy could have been avoided up to now along with the future escalations with just a bit of customer services and better internal secuirty controls. A phone number, a live chat, or even an email with a guarantee to get back to a customer... Anything ...
A Facebook representative said: “Our goal with our Ads About Social Issues, Elections or Politics policy remains to give people more information about ads that may influence public opinion through discussion, debate or advocacy for or against important topics, like health, tax policy, environmental...
One might think that all of this crazy could have been avoided up to now along with the future escalations with just a bit of customer services and better internal secuirty controls. A phone number, a live chat, or even an email with a guarantee to get back to a customer... Anything ...