andanyotheraspectsofgoodsandservicesforwhichcustomersarewillingtogiveupresources. Valuechain-theentireseriesoforganizationalworkactivitiesthataddvalueateachstepfromrawmaterialstofinishedproduct. ManagingOperationsUsingValue ChainManagement Valuechainmanagement-theprocessofmanagingthesequenceofactivitiesandinformationalongthe...