1. System reserves, Diversity, Modularity, Openness, Tightness of feedbacks and Personal resilience are the exogenous latent variables. Resilience, Robustness, Adaptability and Transformability are the endogenous latent constructs of models. The white squared boxes to the right of the figure refer to ...
For CIOs and IT managers it is important to be fully aware of the different options on how to proceed when a shadow IT system is identified. Our findings suggest that systematic assessment of contextual factors as well as social and technical deficiencies might offer good grounds for IT managers...