Vanguard too decoupled its customer-service processes, modularized them, and then moved them to self-service platforms. It had no branches and relied almost entirely on the Internet, apps, phone, and mail to interact with its customers. The result was that the typical Vanguard client required li...
the branches of Beijing, Tianjin, Hebei, Shanxi, Inner Mongolia and the Head Office The People's Bank of China The People's Republic of China Renminbi, the lawful currency of the PRC Securities and Futures Ordinance (Chapter 571 of the Laws of Hong Kong) The Shanghai Stock Exchange The ar...
They admit their humble roots (and trunks and branches, come to think of it) in key systems, and their prices are still on the humble side, while they bring ACD and IP telephony functions within reach of the sub-200-desktop call center. Their Discovery ACD and its ACD+ version work ...
This project is jointly organized by Collaborative Development Department of Bank of China Shanghai Headquarters and Shanghai Advanced Research Institute, with the participation of Bank of China Consumer and branches in the Yangtze River Delta region. This project uses the title "BOC Consumer Bank-com...
The grass-roots party branches around the "four strong four excellent" to create a theme, focus on eight things (grasp the theme, grasp the carrier, grasp standards, catch models, grasp exchanges, grasp the overall planning, and achieve results), establish a "walking in the forefront of the...
The grass-roots party branches around the "four strong four excellent" to create a theme, focus on eight things (grasp the theme, grasp the carrier, grasp standards, catch models, grasp exchanges, grasp the overall planning, and achieve results), establish a "walking in the forefront of the...