Body language makes up 55% of the communication. The listeners must read between the lines to interpret the intent. People who use this style tend to avoid conflict or offense. The benefit of indirect communica
It can be difficult hearing someone come up to you and dismiss a project you’ve worked on for weeks—you might want to snap at them or go on a counterattack. However, in the workplace, more often than not, this feedback should be accepted as constructive criticism rather than ridicule...
Developing an action plan that works for you can be difficult. But talking to friends or a life coach can help you set goals that will most benefit your future. It also gives you the social support you need to stay motivated and accountable. Growth doesn’t happen by accident Coaching help...
Being open is critical forhaving difficult conversationswith your colleagues, but it’s also necessary for chancing new initiatives and testing ideas. Try to seek courage, not comfort, and be willing to put yourself in situations where you won’t always be right or have all the answers. Scott...
1. Lack of clarity: Vague aspirations like ‘work harder’ or ‘be more successful’ lack direction and make it difficult to measure progress. Solution: Embrace the SMART framework to set goals that provide a clear roadmap for success. ...
How do you start difficult conversations with co-workers or managers? How often do you ask for help on an assignment? Or ask questions to help clarify something about a project? Self-assessment questions on time management Do you think that you use your time wisely while at work? When was...
Why this works:New hires and even seasoned employees often miss the “soft” side of how things get done. These internal communication examples in the workplace make your culture more accessible and inclusive. Tips to execute:Feature one unwritten rule per issue — e.g., “It’s okay to ...
Customer service reps are on the front lines of your business, and that means they deal with a unique kind of workplace stress. From resolving complex issues on the spot, to navigating difficult customers, to answering the same question for the hundredth time, the emotional weight of the job...
As he explains on Shopify Masters, when he started drinking more water, he found that it was difficult to find locations around his city that offered free water bottle refills. He invented his own water bottle and created a map of shops that would offer free refills, and each bottle ...
When faced with a difficult decision, it is important to consider the implications of each possible action before settling on a course of action. This is because the consequences of our actions can be far-reaching and often unforeseen.