Maritime Policy & ManagementH. Heijveld, and R. Gray ‘The competitive environment of a service industry: the example of the UK — Continent passenger sea ferry services’, Maritime Policy and Management , vol. 23 (April–June 1996), pp. 157–67....
SERVICE INDUSTRY Photo by: Aaron AmatThe growth of the service industry in the past two decades has prompted a number of questions about this sector of the American economy and the reasons for this trend. Some questions about the growth of the service industry include: What is the service ...
it is a good opportunity to this end. For instance, you could encourage attendance for a webinar or future event, suggest sign-ups for online courses, give links to book downloads, or point recipients in the direction of any other product or service you are pushing. As well as informing...
Why is after sales service important? 5 types of after-sales service 5 examples of after-sales service Best tips to master after-sales service in business What is after sales service? After-sales service refers to the ongoing support and assistance that a business provides to customers after th...
The SaaS industry has grown substantially in recent years and doesn’t seem to slow down anytime soon. Here are the best SaaS products that define the rules:
Several key trends are shaping the future of the logistics industry in 2025, driving innovation and transforming the way businesses operate. They include: AI-powered logistics AI is everywhere these days, from customer service to manufacturing, and now it's making its mark in logistics. ...
An overwhelming majority of consumers expect customer service reps to know their contact, product, and service information history. According to the a recent report, 1 in 4 customers is willing to pay up to 10% more in almost every industry if they receive excellent customer service!
Get exclusive behind-the-scenes merchant stories, industry trends, and tips for creating standout brick-and-mortar experiences. Email here Subscribe Subscribe No charge. Unsubscribe anytime. Sell anywhere with Shopify Learn on the go. Try Shopify for free, and explore all the tools you need to...
Customer service representatives can’t grant every request—but a skilled agent avoids saying no, or variations of negative responses like, “We can’t help you with that.” Guide your team members to respond to customers in a way that de-emphasizes the negative and focuses on the positive—...
The service or tertiary sector is the third piece of a three-part economy. The first economic sector, the primary sector, covers the farming, mining, and agricultural business activities in the economy. The secondary sector covers manufacturing and business activities that facilitate the production o...