An engagement survey typically covers a fairly broad range of topics (see examples below). Comprehensive questionnaires can cover the most important engagement topics with 35 to 50 questions. Recommendations: 35-50 rating questions 5-point Likert rating scale Use mostly benchmarked items Include sh...
Likert scale questions Cities Product name Dates and number (when clubbed together) For example, we need to find out if there is an association between the buyer behavior of purchasing electronic devices and the region where it is sold. The data will be entered like the one in the table bel...
Is it better to place demographic questions at the beginning or end of a survey? Place your demographic questions at the end of the survey. When these questions are at the end, your participants have already engaged with the rest of the survey and are less likely to skip over these questio...
uses happy, neutral and unhappyEmoticonsto replace words or numbers in a 3-point scale. While eye-catching in their appearance,research has suggestedthat respondents to these types of survey spend less time reading the question and response options than respondents to the questions without emoticons...
, using interviews and via electronic questionnaires, in which the questions in the first part related to the socio-demographic variables of the respondents, while in the second part the group of dependent variables was operationalized through the statements, which were evaluated on...
For example, researchers can use EFA to create a scale, a set of questions measuring one factor. Exploratory factor analysis can find the survey items that load on certain constructs. Confirmatory Factor Analysis (CFA) Confirmatory factor analysis (CFA) is a more rigid process than EFA. Using ...
These questions all use a 5-point Likert scale ranging from 1 Very Dissatisfied to 5 Very Satisfied. You ask 60 customers to take the survey during the pilot study phase before distributing the survey more widely. Download the CSV dataset:Cronbachs_alpha. ...
Survey questions for job satisfaction: 1. What motivates you to get your job done well? 2. Which tasks do you enjoy doing the most? 3. Which tasks do you not enjoy at all, and why? 4. What are the 3 things we, as an organization, can do better? 5. On a scale of 0-10, how...
this post, I’ll show you how the Chi-square test of independence works. Then, I’ll show you how to perform the analysis and interpret the results by working through the example. I’ll use this test to determine whether wearing the dreaded red shirt in Star Trek is the kiss of death...
Customers were asked seven questions related to service quality at their branch using a five-point Likert scale labeled "Excellent," "Very Good," "Good," "Fair," and "Poor," provided they had visited their branch in the last four weeks. This study uses data from a group of sixteen ...