It is all very well train 8 / 30 operators trumpeting the improvements they are making to the network, but passengers should be able to expect a basic level of service for the substantial sums they are now paying to travel. The responsibility for the latest wave of strikes rests on th...
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Contract law plays a prominent role in this area with the Package Travel Directive 90/314/EEC, Regulation 1371/2007 on rail passengers' rights and obligations and Regulation 261/2004 on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of...
The article focuses on the dilemma facing European airlines on handling complaints from consumer advocates arising from the new rule which increases the number of flights that passengers can claim compensation for flight cancellation due to a delay of more than three hours, a change they say will ...
continue them under satisfactory conditions, since they face difficulties of travel similar to those experienced by passengers denied boarding against their will. (12) The trouble and inconvenience to passengers caused by cancellation of flights should also be ...
In the aftermath of Crimea, attention is focused on the efficacy of the West's response in the form of economic and travel sanctions. More important for the longer term is what Moscow will learn from the Western response Export Opportunity to Ukraine, Not Ukrainian Nanny State In an appare...
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For assisting the airline operation controllers in decisions on whether to delay the departure of out-bound flights in order to wait for arriving-delayed high-fare passengers from an in-bound flight, an influence of these passengers’ satisfaction on making decisions on onward delays, the passenger...
In particular, equipment on which consumers ride or travel which is operated by a service provider is excluded from the scope of this Directive. (10) Products which are designed exclusively for professional use but have subsequently migrated to the consumer market should be subject to the ...