Are you using an AGOL basemap or your own that you've cached via a TPK or map service? From question 2, if you are using your own basemap, what is the GCS/PCS being used? When capturing data in Collector via the GPS, what type of GPS receiver are you working with?
In the newly opened pane, fill out necessary fields and make sure to select with who do you want to share a layer before clicking Publish Configuration Caching: Cache Online Configuration Associated web feature layer operations: Enable editing ...