如果通过您的付款方式或创建的账户有未经授权的购买,我们将尽全力协助您。但请注意:这些购买的下单日期必须在 90 天内。 我对这些购买并不知情 请点击联系我们,向我们发送支持票单,我们将竭诚为您调查。 我们审核您提交的内容后,会有专员向您收集相关信息,帮助我
How do I delete my payment method from my Epic Games Account? I have a charge from Epic Games I’m not familiar with — what should I do? Epic Games Store General Support Payment Issues Still need help? Check out these trending self-service tools and articles, or get in touch. Trending...
When we refer to “Epic” (or any similar terms like “we” or “us”) in this privacy policy, we mean the Epic Games entity that controls and is responsible for your information, including Epic Games, Inc. and its subsidiaries that help provide and support the Epic Services. You can a...
Epic Rewards can be applied in whole or in part to cover an eligible purchase, or just a portion of an eligible purchase. If an Epic Games Store user’s Epic Rewards balance is insufficient to cover the cost of an eligible purchase, the user will have to use an alternative payment method...
It is trying to stop us making lots of cash The Fruity Cargo Cult Apple has asked a court to reject Epic Games' latest bid to get Fortnite back on the App Store, saying the game maker is acting as "a saboteur, not a martyr" in its challenge to Apple's payment system. ...
“Apple’s goal is clear: to prevent purchasing alternatives from constraining the supracompetitive fees it collects on purchases of digital goods and services,” Epic Games stated in the filing. The gaming company lambaste...
An Epic Games account is required to redeem a V-Bucks Card code. No. If you’ve missed out on some of those free releases, or you’re looking to get your hands on some of Epic Games’ Exclusives, worry not! It does not correspond to any user ID in your web application, and does...
Which payment methods are supported? The Epic Games Store supports PayPal, credit cards, and various alternative payment methods. This is a list of the alternative payment procedures we currently support. Methods carrying additional payment processing costs are marked with an *asterisk. ...
If I make a purchase with a non-wallet payment method (using a credit card, for example), can I request a refund to my wallet? Yes! If your purchase is eligible for a refund and was completed using non-wallet payment method you now have the option to receive your refund as accou...
Billing, Payment and Epic Account Balance As used in this Section, if your primary residence is in the United States of America, then the term “Epic” means Epic Games, Inc., otherwise the term “Epic” means Epic Games Commerce GmbH or Epic Games Entertainment International GmbH, as indica...