Most of the positive reviews relate to phone conversations with customer service staff (with some outliers who have had opposite experiences). A lot of the more negative reviews relate to meter issues that take a while to resolve. Frequently asked questions Does E.ON Next offer renewable energy...
Automation serves and contributes to humans being able to focus on topics that make a difference or represent added value for our customers,” he explains. The expert gives the example of the electric meter reading, a simple step-by-step process when users are supported via automated chat, ...