When you initiate service with Entergy, regardless of whether you do so using this Website, over the phone, through our walk-in customer care centers, via fax, or by email, we will collect certain information t
Customers must never connect a generator directly to a building’s wiring without a licensed electrician disconnecting the house wiring from Entergy’s service. Otherwise, it can create a safety hazard for the customer or Entergy’s workers working to restore power. And it may damage the generator...