Red Hat collaborated with Bank NXT, a commercial bank in Egypt, by modernizing its operational infrastructure with innovative open source solutions, resulting in significant improvements in operational efficiency and customer experience. This collaborati
To start our process, we’ll enable real-time or near real-time extracts (near real-time ingestion is sometimes referred to as “right-time” ingestion, meaning data is ingested within a time window that enables a customer’s context to be identified and the offer surfaced to them while ...
If there’s a recall or safety notification, your 2D barcode carries information like batch lot numbers and serial numbers, meaning finding affected products is just a scan away. Whether the product is still in the warehouse or with its end user, people will have the ability to scan the 2D...
Director, Customer Experience Directorate | Awash Bank <> Related Resources IVR to Voicebot: The Obvious Shift? Thanks to the millennials era, advanced solutions like live chat & text messages have been leaping a preferred channel for custo... ...
With this system in place, Cathay expects to reduce the time needed to train chatbots by 50%, meaning a regular 4-6 week learning cycle will be shortened to 1-2 weeks only. The solution enables Cathay to take on a significantly greater volume of training data ...
For wealth managers, juggling sustainability data to meet regulatory requirements while adding value to the customer experience requires a fine balance. Here are some tips to help you avoid common pitfalls. Don’t be overwhelmed by the explosion of data ...
High Roller Technologies serves a global customer base, offering an immersive and engaging gaming experience in the rapidly expanding multi-billion iGaming industry. The online casino features enhanced search engine optimization, machine learning, seamless direct API integrations, faster loa...
The approval of government incentives is uncertain, creating a risk that planned projects may not proceed as outlined, potentially delaying improvements and affecting customer experience. Significant construction-related disruptions may impact the experience of guests during key events, as project...
Starting with this inspiration, only in the iterative process of action and reflection the artist defines goal and meaning of his paintings. To transfer this recommendation to User Experience Design we have to define criteria in which situation the development goal should be kept open or focused. ...
Relevant reading: How Faceted Search Improves Customer Experience [+Best Practices Guide]And in the case of best next steps, AI can surface recommendations in the form of both content and products. These suggestions are pulled from an understanding of what worked successfully for users like them ...