Level 5 –This is the highest level of escalation available to the customer. The customer can contact the Banking Ombudsman appointed by the RBI in the event that the complaint remains unresolved within a month from the date when the complaint was raised or the response received is unsatisfactory...
Step 3:If you are not satisfied with the response of the Assistant General Manager, you can write to the following address: General Manager Phone No.-0124-4126371 Fax No.-0124 4126498 Email id-cgro[at]obc[dot]co[dot]in Step 4:Ultimately, you can approach the Banking Ombudsman for a sa...