The text is accompanied by online access to MP3 files of guided relaxation techniques and downloadable worksheets. As a practical tool for recognizing and preventing...doi:10.1016/B978-0-12-811295-3.00004-8John A. RomasManoj Sharma
In workplace communication and collaboration skills are important to avoid interpersonal conflicts and keep teams functional. Being able to gather the information related to the problem, use visuals to represent the problem, device a strategy to solve it and complete it together, while reacting ...