eBay simplifies this by offering five different types of return policies: ‘No returns accepted’, ‘30-day buyer pays returns’, 60-day buyer-paid returns, 60-day free returns, and ‘30-day free returns’. You’ll want to choose the policy that makes the most sense for your business. ...
If a seller does allow returns, you can open the product page and look under the shipping estimate. Many sellers offer a 30-day return policy and will pay for the return shipping costs, depending on the reason you indicate for returning the items. Keep in mind, though, that some sellers ...
Return policy - Return Policies describe how a merchant handles returns, and it details the methods of return a merchant accepts. Return policies answer the questions of whether or not a merchant charges a restocking fee, and who (by default) pays for the return shipping. When you create a...
Who pays postage for eBay returns? Whatever the reason for a return, as long as it's requested within the appropriate time frame,you have to refund the original postage costs. ... If the item is returned because it's faulty, not as described, or damaged in the post, the seller has ...
Who pays for shipping? For the domestic leg, you have two options: you can offer the buyer free shipping and pay for it yourself, or the buyer can pay for it. And the buyer always pays for the international leg. Will my buyer incur additional charges because the item is shipping intern...
Who pays for return shipping – you or the buyer – depends on the reason they're returning the item and your return policy. 4 min article Appeal eBay's decision about a return or missing item for sellers If you don't agree with our decision after we've stepped in to help resolve an...
New features make handling returns easier and more efficient than everNew, simpler returns process for your business and your buyers Beginning in mid-September, all eBay sellers who choose to offer returns will enjoy a single, customizable returns process, allowing you to manage and respond to ...
An eBay buyer who wants to return an item they ordered—or worse, one who wants a refund without returning it—is always a pain. However, returns and refunds are part of the business. Knowing how to handle even the most unusual requests will help you keep your stress low and your feed...
Return policiesdefine how sellers handle returns, such as how many days a buyer has to return an item and who pays for the return shipping cost. Like the fulfillment and payment policies, you can create multiple return policies for different category types and marketplaces. ...
Think about lowering your prices and staying competitive with other sellers who are selling the same. Here's another tip...start accepting returns because they will happen in the category you're selling in. No returns does not mean no refunds here on eBay: https://www.ebay.com/help/...