Trying to open a claim against a seller for an item not received. Ebay instructions note - the item might still be on the way. If you haven't received your item by Feb 22, go to your Purchases and find the item. Then select More actions beside the item and choose I didn't receive...
If the buyer hasn't done so already, tell him to open a claim for INR (item not received). Then you respond to the claim with the tracking number. Even if the tracking number shows on the order page, you MUST respond to the case with the number. Once ebay verifies...
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If the damage is deemed to have been caused by the carrier that the seller used to ship the item to the hub, we’ll have the seller reach out to that carrier for a claim. What happens if the international carrier breaks or damages the item after it leaves the hub? The seller is ...
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A buyer may not seek resolution for the same transaction under more than one buyer protection program. eBay may close a buyer's eBay Money Back Guarantee case if the buyer files a chargeback or buyer protection claim for the same transaction with their payment provider (such as a credit card...
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After this time passes, a buyer can open up an “item not received” claim. How to Issue Shipping Refund on eBay There are two main ways to issue a refund on eBay. You, the seller, can issue the refund through Seller Hub or My eBay. ...
So I sold a tablet to a troll in December 2019. I sold this tablet as is no refund, yet the troll desided to open a return claim over 2 weeks after recieving it. After a lot of back and forth the buyer on December 15th says they are sending it back. I responded. I asked for...