I get another message a day later saying my item was reported as damaged during shipment and they are offering me a refund. I say I want a refund. I GET my refund! I order the same thing from a different seller
I recieved an order and the order have been delivered to my customer's address and also the tracking status was also showing that the item was delivered but Buyer is making a False claim that he didn't recieved the parcel. Could anyone please help me resolve this issue? Mess...
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When you block a buyer on eBay, the buyer can no longer purchase any of your products. Blocked users will still be able to see your listings, but they will be unable to bid, make an offer, or choose to ‘Buy it now’. Blocking a buyer on eBay differs from blocking a contact on s...
Yet again a buyer purchased an item fraudulently attempted to return it as item not as described Thinking as some ebayers do we would just refund him when we called him out he said in a message on eBay I quote (THE ITEM IS GREAT I MIGHT ORDER ANOTHER ONE) over my dead body he ...
I contacted the buyer, and she says that on her end, it shows as "paid," but there is still no record of it on my account. It is an international transaction (France), if that has anything to do with it. I'm not sure what to do... I don't want to ship ...
“Selling Practice Policy”, seller performance metric is the same thing, meeting buyer’s expectations. You need to provide constant value to your service by resolving issues on time, shipping your products therefore buyers will be receiving the item on time, charging reasonable prices, and so ...
Jenna at eBay just notified me that as a buyer we must have free returns or we have no recourse against a buyer if they want to return an item. The buyer returns a bag of seed to me that they opened and took over a pound of seed out. Jenna explains that this doesn't matter. As...
The shipper is the one to file the reports on a broken item and is also the one to get the funds. Then you refund the buyer. 3) DO NOT sell to users from other countries, like Romania, who also want to pay with a credit card through a payment service like paypal or billpoint ...
and adds to shipping costs considerably. It protects buyer and especially seller if someone decides to be a jerk or the item is damaged or lost etc; eBay will always side with the buyer, unless you can prove the seller's fault (which is arduous at best). Buyer will get their money bac...