I initially tried to explain that perhaps tooth replacement wasn’t all that simple, but this bloke was having none of it, insisting that all would be well if I handed over one of my incisors in return for some cash. He actually got quite aggressive: I had to dive into a monastery ...
so that an e-mail from a civil servant who was directly involved in a decision would carry more weight than the same message from a civil servant who, though with an interest in the decision, was not directly involved in making it. Traditionally...