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How would you prefer to resolve any issues you experience?* Reading web articlesUsing web forumsSending an email to customer serviceI prefer to chat to customer service onlineI prefer to talk on the phone with customer serviceNo preference EA appreciates your feedback!
EA does not offer phone customer service. You can reach EA customer service by requesting a callback, chat or email. To get a response from EA 24/7 support experts by requesting a callback you need toSign inwith your EA account, then go to theEA Support page. Tap “Help with a Game...
Contact us Contact times (Pacific Time) Phone supportMonday to Friday: 6:00am-5:00pmSaturday to Sunday: 6:00am-5:00pm Web chatMonday to Sunday: 24 hours a day Disability answer desk Accessible help and resources to get your Xbox questions answered. Get answers ...
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I had typed contact with a number of customer service agents and mostly they understood things I think fairly well. I don't think however typed chat is the best method of communication for any slightly more complicated scenario as mine became. However, I don't see what other options they ...
Contact PlayStation® Support. If you’re a member of EA Play Pro If you pre-ordered a game that’s included in EA Play Pro, you can cancel it and get a refund any time before the game launches. Remember: if you cancel your membership and haven’t bought the game separately, you’...
that nothing could be done over chat and that he would need to call a customer support number ...
Chated with customer support, which she promised me case will be resolved in coming days.After a few days, I get this email stating "do you still need help" and saying if you need help go to mycases page. When I go, I click on resume cases but take me to no place???...
A chat window will open when you’re transferred to an advisor. After you contact us, we’ll create a case for you. You can view it and keep track of updates inMy Cases. You’ll be notified of changes to your case via email. ...