When I asked again he said he would close the chat window. Why is EA customer support so incapable of telling people they have disabled their games? How am I meant to go to the retailer and say "these games have gone but I have no idea why as Origin won't tell me". I...
I just finished my Live Chat session with EA Help after spending over an hour and a half troubleshooting why I couldn't get it to work. The first image below shows how it looks when you think you're waiting for the next customer service agent then spend hours waiting for someone in vai...
Chat support (after finally reaching them) are RUDE, and very unhelpful. I advise no one use this company for games or anything. Worst customer service. Just like uber eats. Date of experience: December 03, 2024 UsefulShare Christos Charalambous 1 review CY Dec 23, 2024 EA games I ...
Obțineți detalii cont WeChatPentru a integra un canal WeChat cu Omnicanal pentru Customer Service, obțineți următoarele detalii:ID original: ID original în contul de service WeChat sau contul sandbox. ID dezvoltator: ID aplicație asociat contului dvs. de service WeChat...
10. In the Subject field, typeRequest for account deletionand click theRequest live chatbutton. 11. When a conversation comes up, you’ll be linked with anagent. 12. Tell theagentyou wish to end your account, and he or she will assist you in doing so. ...
EA Support offers a variety of contact options, such as live chat and callback requests. Choose the best method for you and provide detailed information about your issue. EA Support specialists will guide you through the troubleshooting process and, if necessary, escalate your case to ensure a ...
Customer Service Manager 客户服务经理 Location: Shanghai, China Key responsibilities: ・ Build and manage a 50-staff customer service team responsible for the complete customer support service suite for EA China Online game projects including phone, email and chat interactions for all aspects of: ...
the customer that nothing could be done over chat and that he would need to call a customer ...
Customer Service & Coaching Recently, Surgent added a new tier to their EA prep catalog. If you enroll in their Ultimate Pass, you can gain access to EA exam experts for 1-on-1 virtual coaching and accelerated support options. This is by far the best way to go if you want as much he...
I have had excellent results with both the "Live Chat" and "Telephone channels, but only when I could afford to spend the time at my computer waiting to get through the long holds (30-minutes +). Email queries have eventually been resolved as well, but obviously much more slowly as we...