This article uses the Driver and Vehicle Licensing Authority (DVLA) in Ghana in order to highlight "pockets of effectiveness" ("PoE"), drivers of success, challenges and client satisfaction in the public sector. The article reports the results of a qualitative study and interviews of a total...
This research examined the obstacles or barriers to Lean implementation at the Driver and Vehicle Licensing Authority (DVLA) in Ghana. The research used the concurrent mixed methods research design. A total of 399 clients of DVLA were sampled for the study using a simple random sampli...
Awareness and attitudes toward corneal donation among applicants and staff of a driver, vehicle and licensing authority (DVLA) in GhanaKnowledgeWillingnessUnwillingnessCorneaDVLADistribution of socio-demographic characteristics ( =100)doi:10.1186/s12886-019-1231-xSeth Lartey...