Alternatively, partner with a returns partner likeLoop ReturnsorAfterShip. Both platforms allow you to build an online portal where people can generate shipping labels, track their return, and request exchanges—all without draining your customer support resources. It’s this kind of self-help custo...
Learn how to partition your disk drive with guidance from Lenovo. Plus, find out how you can recover data if a disk drive becomes damaged or corrupted.
What is integrated drive electronics (IDE)? IDE is a widely used interface standard in computing that allows for the connection and communication between a computer's motherboard and its storage devices. It is commonly used for connecting hard disk drives (HDDs) and optical disc drives (ODDs) ...
For example, when you know how many comments, shares and likes your posts are generating, you’ll be able to track your overall post engagement rate. This number will increase over time as you use strategies that target engagement. The future of customer service and business growth is in soc...
“Rather than mapping the customer journey to our processes, we decided to shape processes around the needs of the customer and give them greater control of marketing preferences,” said Martin-Jones. Previously, it was difficult to segment leads and track how recipients were interacting with ...
Your product has to fit the customer’s original needs, and they may not be enthusiastic about a higher price point once they havean anchor price in mind. An anchor price is often the first number a customer sees, and it’s the number against which they compare other price points...
Email marketing tools like GetResponse help you not only to make your emails pretty (withfree mobile-responsive templatesand features like theEmail Creator) but also help you build and segment your email list, automate your communication, and keep track of your campaigns. Don’t forget you can...
For example, Medallia, an enterprise customer experience platform, used Sprout to hone in on relevant metrics that informed them how to use content more effectively to better engage their customers in different industries. Plus our automated content distribution enabled their internal team to curate ...
Enhancing these three drivers can help executives and their enterprises achieve transparency, track provenance and compliance, and enhance brand loyalty. For many organizations seeking to master their supply chains, this is where blockchain enters the picture. Blockchain is a record of transaction data...
Mozis one of the best-known all-in-one tools for search engine optimization (SEO). With tools to help marketers research keywords, audit their website, track keyword rankings, and analyze backlinks, Moz has everything B2B marketers need. It’s also a great solution for getting an edge on...