How to respond to customer reviews using the Merchant Portal As a business, it’s crucial to prioritize customer satisfaction. However, it’s important to understand that achieving this goal isn’t as simple as adhering to the adage “the customer is always right.” Negative reviews are bound...
Location’s first 6 months on the Marketplace platform as a Premier merchant partner, they are eligible for this rebate if (1) they cancel fewer than 5 orders that month and (2) maintain "open hours" on DoorDash for 90% of the Store Hours that they have set in the Merchant Portal. ...
Location’s first 6 months on the Marketplace platform as a Premier merchant partner, they are eligible for this rebate if (1) they cancel fewer than 5 orders that month and (2) maintain "open hours" on DoorDash for 90% of the Store Hours that they have set in the Merchant Portal. ...
1. Log in to yourMerchant Portal. If you need help logging in, visit theMerchant Portal Learning Center Article. 2. Navigate to theHelptab on the left-hand sidebar. 3. Submit your case. 4. If your query relates to live order issues such as delivery, cancellations, refunds, Dashers, or...
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What can I do on the DoorDash Merchant Portal? Here are the key actions you can take on the Merchant Portal to manage and grow your business: Analyze sales and operations Review sales and opportunities Assess customer experience Explore customer insights and reviews ...
Location’s first 6 months on the Marketplace platform as a Premier merchant partner, they are eligible for this rebate if (1) they cancel fewer than 5 orders that month and (2) maintain "open hours" on DoorDash for 90% of the Store Hours that they have set in the Merchant Portal. ...
DoorDash's Merchant Portal helps operators keep track of key metrics such as sales, net payouts, customer ratings, popular items, and more. Even more convenient, Business Manager is a mobile app that makes it easy to track orders, review performance metrics, and monitor Dasher locations, all ...
You can add modifiers to your menu in the Menu Manager in the Merchant Portal: 1. At the top, toggle over to Modifiers. 2. On the Modifiers page, click New Modifier on the right. 3. Next a new modifier detail panel will open and you can add the modifier’s name. 4. Underneath Us...