Sign up for DoorDash to unlock sales, attract customers, and take your restaurant or store to the next level — on the DoorDash app or your own channels.
orders fulfilled by Dashers, customers pay a $3.99 delivery fee plus a 10% service fee on their order subtotal, both of which go to DoorDash. If you use your own delivery drivers through DoorDash Self-Delivery you set and receive the delivery fee and the customer pays no service fee. ...
Customer service is always one of the hardest parts of having a consumer-facing job. You might get complaints about the food you didn’t order and didn’t cook. You might get complaints about delivery time even if you got from the restaurant to the consumer’s home at the speed of light...
DoorDash is a technology company that connects people with the best in their cities. We do this by empowering local businesses and in turn, generate new ways for people to earn, work and live. We started this by facilitating door-to-door delivery, but we see this as just the beginning o...
Sign up for DoorDash to unlock sales, attract customers, and take your restaurant or store to the next level — on the DoorDash app or your own channels.
To reach DoorDash merchant support quickly, you can contact DoorDash through email, the Merchant Portal, or by phone and make sure to have yourStore IDand other necessary information on hand. DoorDash customer service is happy to help with any questions you may have. ...
Push notifications are direct customer marketing channels that let customers know when you’ve got any food deals, discounted delivery fees or new items on your menu. Utilise geofencing to specifically target people in certain areas and segment your restaurant’s audience to deliver more targeted mes...
DoorDash's delivery fees vary depending on factors like the chosen restaurant and the time of day. Generally, DoorDash also charges a delivery fee ranging from $5 to $6. However, on the platform, you may also encounter a service fee of up to $3. ...
Wait to hear back from customer service. Use Live Chat Contact DoorDash’s customer support viaLive Chatto appeal your case to receive a refund. Alternatively, you can use the support menu within the DoorDash app. Using Live Chat ensures a direct conversation with a DoorDash customer represent...
DoorDash offers the DashPass service, which allows you to reduce delivery fees, but only at certain restaurants fully. To know whether the order is eligible, you must know if the restaurant accepts it. Check ➤ These are the solutions to DashPass Not Working and Cancellation What benefits ...