They can also track their order in real-time and communicate with their delivery driver through the app. DoorDash offers a variety of payment options, including credit card, PayPal, and Apple Pay. They also have a customer support team available 24/7 to assist with any issues or questions....
For complaints or concerns regarding the use of your credit or debit card, the merchant, or your account in general, you can call the consumer service number on the back of your card at 1-877-741-7453. Customer service is available 24 hours a day if you need help. The 855-864-7...
Never received my food & the driver never called me. When I contacted the service personal, he told me he will try to reach out to the driver blablabla. I told him I just want my refund because it was 1 am. And he told me he was unable to refund me because they already paid the...
Well I pretty much delivered on my own, which I enjoyed however DoorDash would just hire anybody and anybody without even interviewing them which left a bad taste and lotta customers mouth because of some peoples bad customer service or lack of. ...
Can a customer request a specific DoorDash driver? At this time, the app does not allow customers to choose a driver. Once an order has been placed, the process is somewhat automated, and drivers are assigned based on internal rules. For instance, drivers close to the customer’s address ...
Drivers must have a Smartphone to access the driver app You’ll need a smartphone to access the DoorDash driver app. This is the central hub of operations where you can accept orders and complete deliveries. It is also how dashers communicate with DoorDash support and customer service t...
Commission is a percentage of the order subtotal for each order processed through the DoorDash platform. DoorDash charges commission rates to bring value to your store and your community; commissions cover advertising and marketing, delivery driver costs, customer service for consumers, merchants, an...
Drivers must have a Smartphone to access the driver app You’ll need a smartphone to access the DoorDash driver app. This is the central hub of operations where you can accept orders and complete deliveries. It is also how dashers communicate with DoorDash support and customer service teams ...
Commission is a percentage of the order subtotal for each order processed through the DoorDash platform. DoorDash charges commission rates to bring value to your store and your community; commissions cover advertising and marketing, delivery driver costs, customer service for consumers, merchants, an...
Drivers must have a Smartphone to access the driver app You’ll need a smartphone to access the DoorDash driver app. This is the central hub of operations where you can accept orders and complete deliveries. It is also how dashers communicate with DoorDash support and customer service teams ...