The dispute process varies depending on the credit card company, but with most, there are two convenient ways to dispute a credit card charge: Call the phone number on the back of your credit card and explain that you want to dispute a charge. A representative will get the necessary informa...
Follow the credit card provider’s dispute process. Submit statement transactions, receipts, and proof that you were in another location when the bogus charges were made. The bank will either reverse the charges within three business days or send a written explanation detailing why they denied yo...
0% 10% 20% 30% 40% 50% BOA Wells Fargo Amex 46.5% Average Citi Chase Discover Capital One Over 80% of respondents reported being satisfied with their dispute experience. But, while participants overall approved of their bank’s customer service efforts, this can be a double-edged sword ...