Digital transformation is the fundamental rewiring of how an organization operates. The goal of a digital transformation, as outlined in the new McKinsey book Rewired: A McKinsey Guide to Outcompeting in the Age of Digital and AI (Wiley, June 20, 2023), should be to build a competitive ...
Putting customers at the center of its digital transformation helped IAG build trust within the organization and accelerate the change.
but they don’t have complete control. According to asurveyin IDG’s “Digital Business Transformation 2019” report, the CIO still takes major control of the digital transformation process: “Only the CEO has leadership over developing a workforce strategy (41% CEO vs. 36% CIO) ...
McKinsey Quarterly, (June), 1–13. https://doi.org/10.1088/0004-637X/752/2/97. Chanias, S. (2017). Mastering digital transformation: the path of a financial services provider towards a digital transformation strategy. Proceedings of the 25th European Conference on Information Systems (ECIS),...
The odds are that change fatigue might grow on employees and digital transformation may start faltering. For this purpose, horizontal functions such as business-process management layers or central administration platforms may be implemented (McKinsey & Company2017). They could be shared across multiple...
The literature provides compelling evidence of the impact of digital transformation on economic growth (Olczyk and Kuc-Czarnecka,2022; Minges,2016; McKinsey,2018; Park and Choi,2019; Yoo and Yi,2022). However, the positive effects of digital transformation on economic performance may not immediately...
2025 is all about digital wallets, tokenisation and crypto Fintech I got a whole load of payments predictions for 2025 … just a shame that it was no one paying me! Seriously though, a lot of people shared a McKinsey report that focuses upon this area, released around Sibos 2024, that...
How to use the McKinsey 7S model in marketing An example of reviewing your marketing capabilities using the McKinsey 7S framework The McKinsey 7S model is a useful framework for reviewing an organization’s marketing capabilities from different viewpoints. Developed by Tom Peters and Robert Waterman ...
Article-McKinsey Quarterly Freeport-McMoRan turns data into value June 22, 2023- A copper miner develops a recipe for success along its AI transformation journey. Report On the brink: Realizing the value of analytics in insurance February 22, 2023- ...
Our previous episodelooked at one of the most exciting examples of a digital transformation of industry, the digital twin, covering what digital twins are, where they can add value, and, most important, how to capture it. One of the guests in that discussion, McKinsey partner Kimberly Borden...