Accelerate your contact center’s digital transformation. The Genesys Cloud® platform offers an extensive range of digital channels, features and capabilities. Together, they empower businesses to deliver rich, connected and effortless experiences across interaction points. ...
Stay ahead of the market by getting innovative digital experiences into the hands of your customers sooner. Drive fast, reliable and secure customer engagement with Splunk.
increasing awareness of your offering. Digital channels are a great platform for fostering customer loyalty and advocacy. Social media channels keep customers updated on new updates and features, while web and mobile apps can host how-to guides or use case ideas helping consumers get more from the...
With Shopify, you can use one platform to find and sell to the right shoppers, wherever they are. Read more 25 Alternatives to Running Paid Ads to Promote Your Business Finding Your Ideal Customer- How to Define and Reach Your Target Audience How to Build a Marketing Plan That Actually ...
(and Voice via our partners) are all routed real-time and handled in one unique interface. AI based Bots take care of the repetitive questions leaving your agents with a unified inbox that has been designed for fast and reactive customer care. With the messaging first feel, gone are the ...
Milestone Content Authoring and Distribution Platform "Content as a Service" Business Information • Informational Content Reviews • FAQs Analytics + Insights 2-way integrations Customer Platforms DAM Built for search engines and people Learn MoreClick on Milestone CMS Detail link ...
The Khoros platform. Connected digital customer engagement that creates customers for life. The first. The best. The only. It’s not magic. We just put the world’s leading engagement, automation, and insights software together in the same platform. We’re not sure why nobody tried that bef...
Platform design We tailor human-centered design thinking methods with dedicated Platform Designers, creating customer experiences with a configuration-first approach. Agile and rapid prototyping We use agile methods and rapid prototyping to iteratively test new solutions and features that improve user experi...
Image Optimization Improve site accessibility, compliance, and performance with: Acquia Optimize Acquia SEO Image Boise State University improved each of their accessibility, quality assurance, and SEO scores by over 10%. See How Image Insights Analyze real-time customer data to design actionable ex...
Businesses seeking to gain the public’s trust in the digital experiences they offer should invest in strong customer-data practices, including collecting only the data that they need to conduct business, being transparent about the data they have and what they plan to do with...