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Clearly write or print the recipient's complete address and your return address on the parcel. Use a waterproof pen or marker to prevent smudging. Place the labels on the largest flat surface of the package and consider enclosing a duplicate address label inside the box in case the exter...
Take the global power of DHL. Add the local expertise of carefully chosen European delivery partners. Then bring them together in one international delivery service that’s so easy to manage, you can even do it from your phone. Explore the Parcel Connect service offering...
, regardless of value or origin. Additionally, while most still prefer home deliveries, about 18% want other delivery options. This is especially evident in China with 45% preferring to have the option of leaving their parcel with a neighbor or other safe place, parcel locker or parcel shop...
businesses with tighter profit margins. The efficiency of your logistics operation is closely linked to your customers’ experience with your business. Take inventory management, for example - did you know that 37% of online consumers who encounter an out-of-stock message will shop with another ...
As e-commerce booms, parcel lockers are popping up all over the place to allow online customers to pick up their deliveries at a time convenient to them (rather than having to wait at home all day.) These can also be used as a smart solution for returns. Parcel lockers allow your...
Having the option to divert a parcel from a home address to a workplace or aparcel lockeris helpful for customers who know that they won’t be at home to receive their delivery. Some customers also prefer to save money by selecting slower delivery. In short, the ...
DHL Express offers an easy label-free returns service. With this, your customer makes a return request which sends a QR code to their smartphone. They can then take the parcel to a DHL Service Point (located in convenient spots like high streets and retail parks) or book a courier pick-...
and incentivising these customers. Get as creative and practical as possible with your conversion strategies for the best results. One thing to avoid when converting traffic is hard selling. Not all customers that visit your e-shop have decided to buy from you. Instead o...