Whether at the hotline, at the Telekom shop or on site - our service team finds the right solution for every customer. Choose a topic and get information about service offers, innovations and our team. The telephone joker Never again hang on hold with the Deutsche Telekom callback service....
Deutsche Telekom is one of the world's leading integrated telecommunications companies. Find information about the Group on our corporate website.
Deutsche Telekom rings in the future of CX with AI-powered CCaaS Faced with shifting customer expectations and changing technologies, Deutsche Telekom pivoted its customer service strategy to drive more personalized, unified experiences.The Challenge Keeping pace with digital transformation is a significant...
At Deutsche Telekom, we focus on our customers. Our technology and service innovations provide the best customer experience – anywhere, anytime, even in the sky! With our ISP offering, we help you connect your passengers and engage customer loyalty – by promising innovation, the best technology...
Telekom is not the service that lets… Telekom is not the service that lets you down folks! The internet speed is great, I rarely have any connection issues. Their customer hotline service is usually helpful, though there have been a couple of times I had to wait longer than expected to...
Network as a Service (NaaS) The author of the study emphasizes in particular: "Deutsche Telekom delivers robust, scalable and powerful solutions within VPN and DIA, with further investments in new solutions. Its vast fiber network, spanning Europe and beyond, supports the company’s offered soluti...
Telekom, the e& Group, Singtel, SoftBank Corp. and SK Telecom (SKT) want to establish a joint venture. Through the joint venture company, the five companies want to develop a large language model (LLM) tailored to digital assistants in customer service.© Deutsche Telekom / Norbert It...
Experience the many benefits of Deutsche Telekom Simple Through our own transatlantic network and partnerships with 600 certified roaming partners, we enable global connectivity with just one SIM card, one contract, and centralized customer service. This ensures seamless connectivity around the globe. ...
High resolution pictures of Deutsche Telekom headquarters and logo for your media publications. Customer Service High resolution pictures on customer service for your media publications. Network expansion High-resolution pictures of broadband expansion, mobile networks and 5G as well as European Aviation Ne...
Click by Click – Part 1: Community Notes 5 weeks Load more Specials From network expansion to current events: Find information on the Group's focus topics. AI at Deutsche Telekom We provide insights into our AI projects. Overview Fast food knowledge and virtual love ...