What is the problem with department stores today? A. Neglect of customer service. B. Excessive running costs. C. Fierce challenge from the home shopping network. D. Uncompetitive prices. 相关知识点: 试题来源: 解析 A) Neglect of customer service....
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Stead, Bette Ann & George M. Zinkhan. 1986. Service priority in department stores: The effects of customer gender and dress. Sex Roles 15(11-12): 601-16.Stead, B. and Zinkham, G.M. (1986), "Service priority in department stores: the effects of customer gender and dress", Sex ...
As a well-known luxury retailer in the US, Neiman Marcus has also embarked on the path of IPO. Interestingly, in the listing application, Marcus's department stores emphasize the efforts made in the traditional entity stores and online integration efforts, Neiman Markus. This is not to say th...
Japanese department stores are famous for their unparalleled customer service. The constant greeting by the staff is a distinguishable feature. If you visit a big department store just before it opens, you would usually see its employees lined up neatly, waiting to welcome customers. The moment th...
Department stores compete mainly by offering customers convenience (‘everything under one roof), personal service and good quality products rather than on the basis ofSELF SERVICEand cut prices. The larger department stores are able to boost their profitability by obtainingBULK-BUYINGdiscounts from ma...
Then one of the customers with the sales clerk was "just looking" and I do not understand how a customer willing to purchase is not even acknowledged not even once? I will never shop at Kay again! None of the stores! This is not how you treat paying customers. These employees need ...
According to the insiders, the traditional department stores have an absolute advantage over the online stores themselves, but in fact, they are the real ones who start their businesses abroad. However, due to the deep-rooted traditional marketing mode in China, it is difficult for physical retai...
Paris Gallery Dubai is the flagship offering from the Paris Gallery Group, a leading luxury retailer in the Middle East. As you’d expect, the stores are truly opulent destinations with over 450 brands across fashion, grooming and accessories. The customer service is highly rated. ...
Customer care and personalised styling, among many other services, are offered at many of the upscale department stores we chose for this article. Draw your own conclusions and let us know if you can think of others we might have missed. Here are the 30 best high-end department stores in ...