The current section of the thesis is an introduction to the entire work aimed at assessing the levels of implementation of the Service Delivery Improvement Policy of Provincial Government within the Department of Arts Culture and Tourism in KZN. 展开 ...
The KwaZulu-Natal Department of Education (KZNDOE), experienced functionality-related challenges during the Pandemic which hindered the delivery of teaching and learning across most schools. Therefore, the study aimed to enhance the department's functionality using the VSM. The target population ...