Adjusting can be challenging, but it’s crucial to remember that every adjustment also brings potential opportunities for growth and development. Here are the essential takeaways from the Delta SkyMilesⓇ changes for small businesses. The retirement of Medallion Qualifying Miles and Medallion ...
“Over the past few weeks, many of you have shared feedback about the changes we announced to Delta’s SkyMiles Program,” Delta CEO Ed Bastianwrote in an email to customers. “It’s been a challenge to balance the growth of our membership with our need to deliver premium service experien...
DELTA AIR LINES RESTRICTS ACCESS TO AIRPORT LOUNGES, CHANGES RULES TO EARN ELITE STATUS "I havereceived a lot of feedbackfrom this change," Bastian said Monday during an interview with the Rotary Club of Atlanta. "We will be making modifications and changes." The changes to its program earl...
Beginning January 1, 2023—the earn year to qualify for 2024 Medallion Status—Delta SkyMiles will increase MQD thresholds for Diamond, Platinum and Gold Medallion Members. There are no changes to Medallion Qualification Miles (MQMs) or Medallion Qualification Segments (MQSs). Diamond Medallion and...
从2024年1月1日开始,达美SkyMiles会员将不再积累定级里程Medallion Qualifying Miles (MQMs) 或定级航段Medallion Qualifying Segments (MQSs)。根据新计划,会员资格将有以下要求(这是2024年获得的定级消费,用来核定2025年的会员等级) 银卡会员将需要6,000 MQDs(老计划为3,000 MQDs)。
Delta’s CEO knows he went ‘too far’ with unpopular SkyMiles changes, and promises to keep customers on board with a reshuffle BYEleanor Pringle September 28, 2023 at 7:01 PM GMT+8 Ed Bastian, CEO of Delta Air Lines, has heard complaints from customers about SkyMiles loud and clear—...
Delta Air Lines plans to update members "in the coming days" as it works to modifypreviously announced changes to its SkyMiles loyalty program."There still will be changes to the program, I've been very clear about that," CEOEd Bastian said during its 2023 third quarter (Q3) earnings ...
An email sent to SkyMiles customers from Bastian said he understood the disappointment "many of you felt by the significance of the changes," but that the company has faced challenges in its delivery of "premium service experiences." Airlines have made it increasingly difficult for customers tored...
81 comments on “Delta’s SkyMiles Changes Make Sense Despite Angering Everyone” I think if Delta truly wants to be a luxury brand, making elite status truly elite matters. I do think this may alienate many people, but planes are full, so Delta doesn’t necessarily care, and they earn ...
Delta madechanges to the Skymiles programearlier this year after receiving backlash on some proposed adjustments, including lounge access. "There's overcrowding at Delta Sky Clubs due to the success of their credit card partnerships," Gilbert Ott, director of partnerships atPoint.me, tells T+L. ...