Purpose This study aims to understand the consumer behavior in the context of online food delivery services that has become crucial for all the players in the market to meet their bottom line, especially given the fact that COVID-19 has altered the mindset of consumers. The current perception ...
This paper seeks to study the impact of innovations on OFD –new product/services– that aim to enhance the experiential value when ordering food online. Moreover, this paper analyses the willingness to order food delivery online during the COVID-19 pandemic. An experimental design survey was ...
Using mobile food delivery applications during COVID-19 pandemic: an extended model of planned behavior J. Food Prod. Mark., 27 (2) (2021), pp. 105-126 Google Scholar Aslam et al., 2021 W. Aslam, M. Ham, I. Arif Technology at the Dining Table: Linking perceived value, service recov...
Delta is making it easier for customers to navigate evolving travel requirements with new testing options and plans to add new features to its growing suite of digital tools. Coming soon: Customers in the U.S. will be able to p...
At this time, we can only speculate and imagine what the longer-term impact of Covid-19 on retail and delivery will be. In the shorter term, we need to ensure we are able to maintain infrastructure and deliver in order to meet the supply and demand needs of consumers in a safe, effic...
Digital Features New Normal: Grocers and delivery services adapt to COVID-19 April 16, 2020 00:43 AM GMT+8 - Updated May 16, 2020 05:21 AM GMT+8 Fortune explores the toll grocery delivery orders have taken on the grocery industry, and explores what it means for the future of delivery...
Lockdowns and restricted movement control implemented by countries around the world due to the COVID-19 pandemic has seen people go berserk at hypermarkets, hoarding food supplies. As people are urged to self-isolate and stay home, there has been a surge of demand in food delivery services in...
Uber Eats and other food delivery apps charge up to 30 per cent on a food order. Credit: Charles Deluvio/Unsplash The COVID-19 pandemic has beenextremely difficult on restaurants, and it's not over yet. Infection numbers continue to rise and the weather is getting worse. Patios are no ...
Fresh food delivery in China: COVID-19 drives growth As Chinese people are trying to avoid possible infections during a new coronavirus outbreak, demand for fresh food, especially through e-commerce platforms, has skyrocketed. JD Fresh, the fresh food division of Chinese e-commerce giant JD, re...
For those who will stay in Guangzhou over the Spring Festival holiday from February 11th to 17th, delivery services will be available as usual, without extended delays. (Photo via sohu.com) As China encourages people to stay near t...