Patients are encouraged to raise any concerns immediately to staff, but if this does not happen, then the Patient Advisory and Liaison Service (PALS) is available. They are encouraged to take any concerns to PALS within the NHS as PALS can act quickly to deal with the situation before it ...
Developed by NHS Employers, the resourc... Williams,Ruth - 《Nursing Management》 被引量: 0发表: 2015年 6 Steps for Dealing with Patient Complaints During a recent employee review, we were discussing the importance of patient complaints for improving imaging operations. I emphasized the fact ...
and the Table 1 TELL-TALE SIGNS Frequent appointments for vague complaints or symptoms Frequent missed appointments Partner always attends unnecessarily Injuries inconsistent with explanation of cause Multiple injuries at different stages of healing THE FACTS Female patient tries to hide or minimise injuries...
Repeat victimisation of NHS staff subjected to verbal abuse and aggression is felt an important issue to identify and respond to.It is possible that patient focus and the risk of complaints impact on approaches taken in dealing with ... P Anstee 被引量: 0发表: 2016年 Finding Release Through...
Having a well-trained eye care physician helps to achieve an accurate diagnosis and identify when to interfere—immediately, within 24 h, or refer the patient to an ophthalmologist [1]. Delayed ophthalmic care may result in serious adverse effects, as some acute eye conditions/presentations can ...