Customer support management software is available as a standalone trouble ticketing system, as part of a broader customer relationship management (CRM) suite such as Salesforce.com or Microsoft Dynamics CRM, or as part of an enterprise suite from vendors like Oracle or SAP. ...
Enterprise Grade Ticketing Portal Collaborate and conquer VOIP Integration Enhanced collaboration to deliver personalized customer support. Ensure seamless communication through integrated VOIP solutions, featuring RingCentral, Asterisk and Nexmo integrations Know More Chatbot & Apps Slack Integration Wor...
Guest-Note's Customer Support Software is a powerful tool has a variety features that'll streamline your customer feedback process, no matter what you're selling. Ask for free trial!
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Terms like "help desk software," "ticketing system," and "service desk software," are also commonly used to refer to tools in the customer service software category. However, "help desk" more often refers to tools that help teams supportexternalcustomers, while "service desk" generally refers...
Hasn’t replied to negative reviews Advertisement About HelpDesk Information written by the company HelpDesk is an intuitive ticketing solution designed to enhance the efficiency of your customer support teams. It simplifies interactions between agents and customers, turning every customer interaction into ...
Ticketing should be free and included in the Unlimited plan, which is the most expensive chat plan on the market, by the way. Date of experience: May 03, 2024 UsefulShare Henrik Nielsen 310 reviews DK Updated May 28, 2021 Incomplete and buggy software Incomplete software. It simply cannot...
Rating: 4.5/5 ⭐️ (based on 1,455+ reviews)LiveAgent is a powerful customer service tool that can help businesses improve their customer support processes. It has help desk and ticketing systems, live chat, knowledge bases, and social media management tools for omnichannel communication....
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Customer service software Ticketing system software Live chat software Integrations: Zendesk integrates with over 300 apps and systems, including Google Play Reviews, Salesforce, Dialpad, JIRA, Assembled, Shopify, etc. Pricing: Starting at $19/agent per month. ...