As a Partner, you’re entitled to a range of unrivalled industry benefits. These include an annual bonus, discounts at both John Lewis & Partners and Waitrose & Partners, education subsidies for Partners who want to continue their education or learn new skills, plus entry to unique events orga...
The John Lewis Partnership has also improved its marketing efficiency and engagement with automation fromMarketing Cloud. With help from Salesforce Professional Services, the company migrated its marketing in-house from a managed services partner for greater self-sufficiency. ...
1 first direct 2 Nationwide 3 Ocado 4 Coventry Building Society 5 John Lewis & Partners 6 American Express 7 Lush 8 Starling Bank 9 QVC UK 10 M&S Source: Based on the views of 13,053 UK consumers interviewed in 2024/25UK top 100 results 2024/25The...
Rebecca is currently a Partner & Senior Customer Experience Manager at John Lewis & Partners. Rebecca started as Propositions Manager at John Lewis in 2021 and has since grown and developed her role into the Senior Customer Experience Manager position. Prior to that, Rebecca was at Vodafone for...
“However, bringing in Salesforce as a partner to help us augment that innovation and continually improve the connection to our customers made sense. They are not afraid to grow with us and help us scale our marketing email program, while sharing a core value of trust.” Here’s how ...
John Lewis Partnership 06/2017-Ongoing Developed and led a turnaround strategy for the underperforming customer support unit, transforming it into the top-performing division within a 12-month period. Instituted an advanced training curriculum focusing on emotional intelligence and conflict resolution, red...
Over the following decade, I worked with clients across many industries (Sony, Amer Sports, KLM Airlines, The John Lewis Partnership just to name a few) on their customer data strategy and architecting solutions to meet ever changing business expectations. I’ve seen changes come to the technolo...
The advice / support was great and I was also impressed that you have implemented all my additional wishes so well into action. In a word, everything could not have gone better! E & R has won a satisfied new customer. Christian, Germany The Fiat arrived well in Schleswig. Is really a...
I bought a birthday gift for my partner, the Filomena Shorts in a most beautiful fabric and style. She loved them, so much so that she immediately bought the matching top at full price and a second exquisite white hemp blouse in the sale.An initial problem with the 10% discount for a ...
We are truly sorry to learn that you were disappointed with the service you were offered at John Lewis, which we would like to apologize for. As mentioned before, we always advise all our customers to try the product before purchasing since the scent may change on the skin and smell ...