As one of the most successful third-party online marketplaces, it isn't surprising that Etsy gets a lot of requests for customer service. It should be noted, however, that Etsy does not provide phone-based customer service. Those who wish to contact Etsy must open a support ticket. Why d...
As one of the most successful third-party online marketplaces, it isn't surprising that Etsy gets a lot of requests for customer service. It should be noted, however, that Etsy does not provide phone-based customer service. Those who wish to contact Etsy must open a support ticket. Why d...
Etsy customer service phone numbers, contact details, reach a human, rate and comment on Etsy support
I’ve reached out for support, but the process has been slow and unhelpful, with little guidance on how to rectify the situation.As a dedicated seller, I value transparency and fairness, but Etsy’s handling of this situation has been frustrating and discouraging. The lack of clear ...
I received an email from Etsy support and they didn’t mention anything about my order being a case. And according to the House Rules of Etsy non delivery is a qualification for opening a case. I am being told to contact my credit card company. When all they have to do is open a ca...
Add your Etsy customer service review Please use the form below to post your comments regarding your experience with Etsy customer service and support. Please try to make your comments specific to the customer service (or lack thereof) that you received. Please avoid using profanity. The comments...
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Order confirmation email example 1: Etsy Why it works They include a detailed summary of what was ordered, including quantity, payment method, transaction ID, product image, and color. Including purchase dates allow customers to know the day they purchased for record-keeping. The email template...
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Thanks to the rising demand for instant gratification, customers expect brands to have a self-service portal on their websites. Some common self-service options your business can use in building customer service processes include: FAQ section to address common questions that customers raise. Etsy,...