I arrived at the airport two hours before my scheduled flight only to be informed that I could not proceed without paying an additional $60 fee. I was shocked and utterly confused. When I asked the staff, they were rude, unprofessional, and failed to provide a clear explanation. They repea...
Then went via Germany, Paris, Stansted Airport (just 4 miles from us), then Dartford, Chelmsford and then ... who knows? They claimed no-one was in - two of us and builders outside! Thanks Crucial and FedEx.I went to Crucial Customer (no)Support. Rang the 0800 number which it says...
We foolishly had left our car keys in Spain, so unfortunately were stranded at Stansted airport upon our return. Was charged £240 and told somebody by the name of Thomas was on the way whilst we were still on the phone, and that he was at Heathrow on the M25 approximately 90 mins ...
Our agent on chats were following the Manchester airport group (MAG) terms and conditions which state the bookings cannot be amended less than 4 days before travel. However, on this occasion I have refunded the fast track tickets to you for the amount of £16, please allow 3-5 working ...
I hired a car from stansted airport on line, the day i booked it 115.20 was taken from my account. On returning the car to the airport i had a puncture which i dealt with. The attendant was having trouble with his machine so he let me sign the forms so i didn`t miss my flight....
Normally, you can cancel your parking at Stansted Airport up to 24 hours before your arrival, but NOT with APH! I had to cancel my online booking approx 50 hours before my arrival due to car problems. Later, I found out that no refund could be issued, and no services would be ...
We collected our car at Stansted Airport on 7th March apparently the young man called Temi had only started fro the company that day. He was extremely helpful and appeared knowledgeable. Our car choice was upgraded from a Focus to a Mercedes CLA which we were very pleased with. Unfortunately...
Great Support by Usman We have made booking for a 7 seater van with this company for a london tour.Usman was the agent and he made sure everthng went well with our servic such as punctual of the driver , the vehicle clean & tidy ect . His communcations were great & recommend defintly...