Effortless time tracking Intelligent candidate-screening Create & track schedules with drag and drop timelines Delivering creative projects involves a lot of moving pieces. Spreadsheets are unreliable, and keeping project tools up to date can feel like a chore. With Toggl Plan, you can plan, priorit...
Think of it this way:93% of customersare likely to make repeat purchases with companies that offer excellent customer service. But what qualifies as 'excellent' to your customers? If we don’t know what’s right, we can’t do more of it. If we don’t know what’s wrong, we can’...
A centralized customer service software like Gorgias can help save you and your team hours upon hours of time. That time you can spend getting back to what you do best: great customer support. The Gorgias platform connects all of your integrations and allows for robust analytics tracking, so...
Customers want to be treated like people, not just another number on a spreadsheet. Showing care and empathy can go a long way to create a level of trust between consumer and business. For example, if a customer has a negative experience and is frustrated with the service they have received...
And that's the tricky part: the customer experience lifecycle does not end when a customer buys your product or service. You might think that once someone pays you, your job is done and dusted. But in reality, it's just the beginning of a new cycle – one where you need to retain ...
Customer Tracking SoftwareHow to Define Customer Service and Improve It?The Impact of Bad Customer Service on Your Business.Why Customer Service is Important to your Business?Tips for Better Customer ServiceWho Defines Good Customer Service? Your Customer.Return to Good Customer Service....
It’s time to streamline your customer service and enhance engagement using spreadsheets. Trust me; your future self will thank you for it! Let’s embrace the future of communication together, one automated message at a time. Customer Case 1: WhatsApp Auto Reply Spreadsheet for E-commerce Busi...
Quality metrics for customer service Customer satisfaction Many new entrepreneurs begin tracking quality by measuring customer satisfaction (CSAT). Using a number of tools, you can send customers a satisfaction survey at the end of each support interaction, giving them an easy way to share feedback...
Complete Asset Tracking Systems Easily track everything in your retail environment from cash registers, to scanners, to surveillance cameras. Ensure happy customers by empowering your employees with the equipment they need to deliver exceptional customer service. ...
Especially for tracking assets investments. The docs don’t pull live prices so they are useless to me. The company. Sent me a video how to set it up with Russian language. As if the whole world knows Russian. They then explained it in writing but it still doesn’t work. I wouldn’...