The relationship between service quality dimensions and customer satisfaction and the factors influencing customer satisfaction of Pos Laju Malaysia service during Pandemic Covid-19 were examined in this study. By applying the modified SERVQUAL model, four service quality dimensions (reliability, assurance,...
prefer ABX,DHL or at list Pos Laju because you know they reach till your home. Date of experience: July 05, 2020 Useful1Share peng hsin 1 review GB May 15, 2024 This is arguably the WORST courier… This is arguably the WORST courier service I've ever used. The parcel has been ...