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When the service turned out to be unreliable, they refused to let me cancel without charging me £154 for the engineer visit and adaptor. This is completely unfair – how can I know if the service works before it's even set up?On top of that, their customer service is unbelievably ...
Customer service woes drive TalkTalk churnPeter Ranscombe
Appalling service. Can’t speak to an assistant with clear English. Issue has still not been resolved. I’ve been told there are different issues on different calls. Now they have said we asked for a migration code and wanted to stop the service. There is no way you can talk or chat ...
TelcoIt all adds up to seamless self-service, higher customer satisfaction, andfewer calls.Find out how TalkTalk enables customer self-serviceNextProactive customer service. Flawless digital experiences. Start delivering all of this and more with Pega Customer Service.Learn about the Guided Internet Se...
Munich RE outsourced a mediation service to TCM, resulting in a successful outcome between parties. The TCM Group designed and delivered bespoke leadership training to The Cambridge Building Society. Morningstar worked exclusively with TCM to deliver Conflict Management for Leaders training to their seni...
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handed over to the technical team. I've now almost waited another 2 weeks for the technical team to respond since a generic email that it's being looked in to. The communication is poor and no time frames are given, all while they continue to take my money for a service I can't ...
Sky, Virgin Media, BT and TalkTalk COMPARED - Which TV and broadband comes out on top? 7/18/18 Speaking about the report Jane Rumble, Ofcom's Director of Consumer Policy, said: “It's frustrating enough when things go wrong, without having to put up with poorCustomer Serviceas well. ...
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