Required languages: Chinese, English, Bahasa Malaysia Skills and Abilities Good communication & interpersonal skills with ability to interact effectively with customers/members. Monitor the performance of staff and provide training to improve highest quality of service. ...
Ensures internal customer and supplier enquiries (e.g., webchat, email, scanned correspondence, etc.) are resolved in a timely manner with a good quality of service / response always delivered, targeting to resolve on first contact Work with Shared Service Centre (SSC) personnel...
Learn more about applying for Customer Experience (CX) Manager - S&C GN Song Service position at Accenture.
HSBC premier Malaysia has the worst customer service. UK and Australia ones are good. Malaysia customer service and premier managers are not helpful at all and professional when you’re in overseas. I’m their customer for 20 years but their service is annoying, can you explain imagine it’s...
Must have one year of customer service experience and excellent communication skills. Customer Support Associate 30+ days ago Hybrid Remote Work Full-Time Employee 48,300 - 78,100 USD Annually Atlanta, GA You will be reporting to a Customer Support Manager, the "Customer Support Associate" will...
No one willing to take ownership, seem no manager running the team, no solution, no empathy, no verification, no ownership, nothing. Date of experience: August 15, 2023 UsefulShare Tiara 1 review MY Sep 9, 2024 Horrible service regarding termination of fiber acc Digi is making it ...
Professor Wu Nengquan, The Professor and Manager Association of Sun Yatsen University Mr. Victor Mok, CEO, North Asia, DHL Supply Chain Since the introduction of the CSQS in Hong Kong, Taiwan and Singapore, Malaysia, Thailand and China, we are seeing a growing interest in the CSQS as more...
To improveitscustomer service capabilityandefficiency, in late 2008, Malaysia FunMobile decided to deploy the WISE-xb [...] eprotechsoft.com eprotechsoft.com 為提高其客戶服務能力和效率,在2008年底,馬來西亞FunMobile決定在其呼叫中心之內採用NuSuara公司提供的偉思聯絡中心 互動式語音應答( ...
Director - Customer Service, Internal Support and Process 30+ days ago Hybrid Remote Work Full-Time Employee 135,000 - 150,000 USD Annually Santa Monica, CA Drive operational performance ofsupportcenters, developcustomerservice plans for continuous improvement, implementcustomersatisfaction feedback method...
Delight has its place. However, customers see fast, friendly, and consistent service as the gold standard. For example, in a world where everything is instant and done over the internet, sometimes people just want a change of pace. A handwrittenthank-you noteis a thoughtful way to show cus...